For as long as I was in the newspaper industry, I’ve heard the refrain “we need to attract new and retain our current readers.”

Mostly, in the “olden days” that meant a new promotion or some kind of circulation push [cut the prices and retain them when the full-cost renewal hits].

The American Press Institute held a seminar in November 1986 and invited 21 editors, publishers, circulation directors and other executives to focus on:

• Meeting the needs of a changing newspaper audience.
• Increasing household penetration.
• Reader retention.
• Fresh methods for marketing and promoting the newspaper.

While the report on the conference focus on aspects of the newspaper industry that are revenue driven — advertising and circulation– there was some discussion about improving the overall editorial product.  From the section titled “Relating to Readers,” Chris Anderson, editor of the Orange Country Register urged an upgrade of the quality of content:

“Quality sells newspapers. But it doesn’t come easily, and it doesn’t come free.” It is increasingly apparent, he said, that newspapers must make long-­term investments in editorial content that arc not immediately cost-­justifiable – but will have long-term benefit. He listed these as primary ingredients in a newspaper’s quality: 

1. We are specific to our own set of readers. We “belong” to them.
2. There are things for lots of different readers. Our readership is a coalition of special-interest groups
3. We make things easy to find and to read. Consistency and packaging arc especially important. 
4. A good newspaper is compelling and personal. “Readers have no obligation to take the rubber band off. It’s easier to watch TV.”
5. We involve our readers, and help them tell their stories.
6. Professionalism is painstaking attention to detail.

There was one page on the potential of computers, at least when it comes to circulation, to help newspapers understand their market and where their subscribers live.

The booklet about the conference has recommendations are well past their “sell by” date. The marketplace has upended advertising and circulation revenue streams. And that left many newspaper readers, or the remaining newspaper readers, high and dry.