Journalism Should Give Voice to the Voiceless

As part of the development of The Poynter Institute’s international strategy, I traveled to Istanbul with colleague and friend Vicki Krueger.  We launched Poynter NewsU Turkiye at a news conference.  At that event was our partner, the Media Association, and the US Consulate in Istanbul.  The Consulate is the funder for the project.  After the news conference I was interviewed by the local English-language newspaper, Sunday’s Zaman.  Here’s part of what they wrote:

According to Finberg, journalism means “providing voice to the voiceless” and is a way of helping people understand what is going on around them. “Journalists are responsible for protecting the interest of the audience, citizens,” Finberg said when asked whether the journalists have a duty to protect state interests.

Journalists in Turkey have a difficult time, as the country is undergoing political stress and strain that often pits one media organization against another.

The full interview is on the newspaper’s Website , or at least it was. Better to access it as a PDF.

Newspaper Training Days: It’s About the Learning

Shortly after the launch of Poynter’s e-learning platform, News University, I was interviewed by the Newspaper Association of America’s monthly magazine, Presstime.  The author, Teddi Dineley Johnson, used the 2002 Knight Foundation survey about training, as a way to explore how various organizations are dealing with training issues.

In an industry that prides itself on breaking the big story, newspaper executives were caught by surprise three years ago when a landmark study found that lack of training was the No. 1 source of job dissatisfaction–ahead of salary and benefits–among U.S. journalists.

Data from this survey actually helped me figure out the direction of NewsU and its conclusions were supported by Poynter’s own research on the topic.

Here’s what I had to say about training:

“It’s all about getting smarter,” Finberg says. “It’s not about a grade, not about an application, not about a certificate. It’s about learning and, ideally, the kind of learning that’s important to your job.”

Some interesting historical notes:

* There were lots of references to the American Press Institute’s training programs.  API has evolved into more of a ‘think tank’ and no longer does traditional seminars.

* NewsU stats: 4,500 users; as of early 2014 there are more than 280,000 users.

* NAA’s online training efforts at naauniversity.org is gone.

Such is the evolving nature of training for the newspaper industry.

Chicago Tribune Launches Graphics Service

The launch of the Chicago Tribune Graphics Service [CTGS] provided an opportunity to learn about customer service and satisfaction.  With real money on the line and a desire to grow the number of clients, thinking beyond the Tribune’s own graphics propelled me into a touch of entrepreneurial journalism. It was my first “start-up” experience.

The graphic service is sold to daily newspapers across the country. The graphics all are illustrations that appeared in the Tribune, They are sold  through the Tribune Company Syndicate lnc. (formerly the Chicago Tribune-New York News).

Each week we would select 12 to 20 graphics that would be printed on slick paper that aided reproduction and express mailed to clients. In the first nine months of the service, the newspaper and the syndicate split $60,000 in revenue [$150,000 in 2013].

The in-house publication of the Tribune, the Little Trib, did a nice story about the CTGS.  I liked how they named the graphics desk staff.

But the early success came from hard work — from all those involved in the service: in the city newsroom, Finberg, Kathleen Naureckas, day graphics coordinator, and Marty Fischer, night graphics  coordinator, now had to consider not only which graphics would be best for the Tribune, but also be alert to which graphics should go into the package to subscribers.

Editor’s note: The timeline entry is taken from an article published in September, 1981. The timeline date refers to the launch of CTGS.

Chicago Tribune — 5 Years Hence [1980 as the Future]

I don’t remember who asked for this memo about the future or why we were looking at “five years hence” (1980).  This is probably one of my earliest “future look” memos.

At the time this was written, the Tribune was publishing both morning and afternoon editions.  Lots of them, as we had just merged the staffs of the afternoon newspaper {Chicago Today} and the morning Tribune. It was a grueling publishing schedule that was truly a 24-hour publishing cycle.

I still like this thought about giving readers more about what a story means.

We need to stop thinking “freshest is best”; a need to end the traditional cycle of publishing edition after edition, sometimes barely enough time to consider what the news means. The Tribune could reduce it cycle to two editions (major remakes) with replate options.  Continue to provide a morning and afternoon edition; new equipment will allow a savings in time – use the savings to give editors and reporters time to include the “what it means” in their story.

Here’s the full memo, a carbon copy from the “copy book” it was written on.

Pushing for Better Informational Graphics

One of the interesting challenges of creating a new kind of editing role, the graphics editor, was helping others in the newsroom see the importance of involving the visual folks early in the process.  Roger Fidler, a like-minded design advocate in the 1970s,  created the Newspaper Design Notebook, a magazine/newsletter to push the concept of better design, better editing and better visuals.  He asked me to write an article about how the Chicago Tribune handled series and lessons other newspapers might learn from our experiences.  Vol. 3/No. 2 was the last edition of the Newspaper Design Notebook. Pity.

Planning. Teamwork. Execution.

These are the elements for the successful handling of a newspaper series. Unfortunately, no matter how valid that concept, most series are put together by luck, guts and a prayer.

Young Readers and the Future of the Chicago Tribune

In late 1973 and early 1974 I was part of a committee at the Chicago Tribune.  The committee members were all under 30 and most of us recent hires by the newspaper.  Our task was to explore what the paper should do to attract more younger readers.  This task was less about getting young adults to read newspapers but to read the Tribune instead of the Chicago Sun-Times.  Members of the committee: Ovie Carter, Gary Deeb, Howard Finberg, Clarence Page, Don Pierson, Bill Plunkett, Karen Schickedanz, Rick Soll and Linda Winer.  Here’s what we wrote in our summary:

Simply stated, the Chicago Tribune takes itself too seriously. This is not to diminish its role as one of the nation’s best newspapers. Rather, it is a suggestion that the time has come for the Chicago Tribune to slaughter, once and for all, many of its sacred cows.

Further on, we concluded:

What we are recommending, in a general way, is a relaxation of the restraint that prohibits surprise and thought-provoking material from appearing in the Tribune.   It is not a recommendation to relax or reduce in any  way the standards of journalism: Strict reverence for the facts, a sense of fairness, and an attention to thoro reporting.

Please note the unique spelling of thorough, as the Tribune was still gripped by a style book that used simplified spelling, a cause of the previous owner/publisher:  Col. Robert McCormick.

The  is available as a PDF file: chi trib_young readers group_02_1974