The American Society of Newspaper Editors asked Ruth Clark to look at the issues between readers and editors. She refers to this as the “new social contract.” The study, done in 1978, discussed one of the most important issues, behavior influences and “the changing relationship between readers and their newspapers.” From the summary:
We know very little about the subtle forces that seem to be weakening the emotional ties of many readers, making newspapers less wanted, less needed or, in extreme cases, resented. Analyzing the chemistry of individual relations is difficult enough; explaining group attitudes is even more challenging.
The present pilot study is an attempt, nevertheless, to provide some preliminary insights into what might be called “The New Social Contract between Newspaper Editors and Readers.” It is an effort to deepen our understanding of findings that have been emerging from major reader surveys of the Newspaper Readership Project. As a by-product, it is also a demonstration of techniques that editors can use to establish a direct dialogue with readers and non-readers as part of a continuing search for new ways to increase newspaper reading.
The work was commissioned by the American Society of Newspaper Editors and funded by the Readership Council. It was carried out by Yankelovich, Skelly and White, Inc., under the direction of Ruth Clark.
More that 120 regular readers, occasional readers, and non-readers were interviewed in informal focus group sessions in 12 different daily newspaper markets, both competitive and non-competitive, chain and non-chain. As a special feature, editors not only observed all the sessions but participated part of the time.